Within the warranty period, if a product is damaged due to a quality issue, we will provide replacement parts free of charge. However, this warranty does not cover damage resulting from improper or incorrect operation. In such cases, the user is responsible for purchasing replacement parts for repair.
This warranty does not cover damage caused by the following:
Operation contrary to the user manual.
01
Operation exceeding the inverter’s standard and technical specifications.
02
Natural disasters such as fire, flood, or abnormal voltage.
03
Unauthorized self-repair or modification.
04
Damage due to harsh environmental conditions leading to inverter aging or failure.
05
Inability to identify the inverter’s label, trademark, or manufacturing date.
06
Improper transportation or storage after purchase.
07
Failure to provide an objective and practical description of the installation, wiring, operation, and maintenance conditions.
08
Return, replacement, or repair services will only be provided upon return of the product to our company. These services will only be processed after verification of warranty coverage and determination of responsibility.
Return of the product to our company
Verification of warranty coverage and determination of responsibility.
Return, replacement, or repair services
Our company’s liability for product quality issues or accidents is limited to the terms stated above. For extended coverage, we recommend obtaining additional insurance from an insurance provider.
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